Introduction

1st Home Improivements is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. By using our Website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information when you voluntarily provide it to us through our contact forms:

  • Name
  • Email address
  • Phone number
  • Any other information you choose to provide

Non-Personal Information

We collect non-personal information about your visit to our Website through Google Analytics, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website addresses

How We Use Your Information

Personal Information

We use the personal information you provide to:

  • Respond to your inquiries
  • Provide customer support
  • Improve our services
  • Communicate with you about updates and promotional offers (if you have opted in to receive such communications)

Non-Personal Information

We use non-personal information to:

  • Analyze and improve the performance and usability of our Website
  • Understand visitor behavior and trends
  • Ensure the security and integrity of our Website

Cookie Policy

We use cookies in compliance with the General Data Protection Regulation (GDPR). Cookies are small text files placed on your device to help us understand how our Website is being used and to enhance your browsing experience. You can control cookie preferences through your browser settings.

Google Analytics

We use Google Analytics to collect and analyze non-personal information about how visitors use our Website. Google Analytics uses cookies to track your interactions with our Website. The information generated by these cookies is transmitted to and stored by Google on servers in the United States. Google uses this information to compile reports on website activity and provide other services related to website activity and internet usage. For more information, please review Google’s Privacy Policy.

Data Protection and Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Under the GDPR, you have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using our contact form

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact using our contact form.

This Privacy Policy was last updated on 25/05/2024.